Rent A Wheel Reviews

Flexible Rent-to-Own Payment Plans: Customers can spread payments over weeks or months, with no credit checks required. Payment terms are customizable to fit various budgets, with options like Early Purchase and Rent-To-Own plans.

No Long-Term Obligations: Customers can return wheels at any time without further obligation or debt, providing hassle-free flexibility if financial circumstances change or if they want a different set of wheels.

Affordable Pricing: The final purchase price is competitive with traditional retailers, sometimes even lower. There are no hidden fees such as interest or service charges typical in installment sales.

Wide Selection and Fitment Tools: Offers thousands of tires and wheels tailored to specific vehicles. Online tools like the Rent-A-Wheel visualizer allow customers to virtually try out rims on their exact vehicle model before purchasing.

No Deposit Required: Customers can start renting without upfront deposits, making it easier to access quality custom wheels and tires immediately.

Financial Flexibility Without Credit Risk: No credit checks mean easier access for customers who might not qualify for traditional financing. The ability to return products anytime eliminates debt risk associated with installment purchases.

Access to High Quality Custom Wheels at Lower Cost: Enables customers who want custom wheels but cannot afford full retail prices an affordable alternative through rental or rent-to-own options.

Convenience and Customer-Centric Service: Easy shopping experience online with organized filters by vehicle type; ongoing customer support beyond the sale ensures satisfaction throughout product use life cycle.

Wide selection of rims in stock, which some customers appreciate.

Some positive remarks about the tire technicians and the store layout.

Discounts on rims and tires are occasionally mentioned by employees as a benefit.

Competitive pricing on aftermarket wheels and tire packages, with prices varying based on the size, finish, and specific product selection.

Free mounting and balancing for wheel & tire packages.

Free installation when shipped to a Rent A Wheel store.

A discount of $100 applied to a set of four wheels, already discounted.

Special promotions such as referral discounts (e.g., $50 off for referring a friend).

The company has a very low customer satisfaction rating (1.8 stars out of 5) based on over 200 reviews, indicating widespread dissatisfaction.

Numerous complaints about unprofessional management and poor customer service.

Reports of the company charging customers' bank cards without permission or enrolling them in auto-payment plans fraudulently.

Customers warn to be cautious: "Make sure you get everything in writing," "Don't do it," and advise making payments in person rather than online due to payment issues.

The pricing is considered high, with many feeling they end up paying much more than expected over time due to stretched-out payment plans that resemble rent-to-own schemes but at inflated costs.

Employee reviews mention a difficult work environment with poor management support, lack of supplies reimbursement, and stressful conditions.